Secure client messaging

Secure messaging that replaces email with your clients

Send updates, answer questions and share documents in one secure place under your brand. Clients reply in the app, and their answers land in your portal inbox.

The problem

What gets in the way today

Sensitive details in email

Client information gets shared through email, AI tools and other unsecured channels.

No line between meetings

Clients have no direct way to reach you outside of scheduled meetings, so questions pile up.

Replies scattered across inboxes

Answers land in personal and shared mailboxes, and nobody can see the whole conversation.

Hands holding a phone in low light, the screen just lit

How Stow handles it

One secure thread per client

Every message arrives in an app that carries your name, not in an inbox full of strangers.

  • They hear from you first. Updates arrive under your name before they think to pick up the phone.
  • Replies land with you. Questions come back to your portal inbox, not a shared mailbox.
  • Documents stay in the app. Share and collect documents alongside the conversation, not as email attachments.

Why trust Stow

Secure by default

Encrypted throughout

Data is encrypted in transit and at rest, and nothing sensitive travels by email.

Two-factor and biometrics

Every adviser and staff account uses two-factor sign-in. Clients unlock the app with Face ID or a fingerprint.

A full audit trail

See who viewed or changed what, and when, across your whole practice.

How Stow protects client data

FAQ

Common questions

Do clients need to use email at all?

No. Updates, messages and documents live in the app, and clients sign in with biometrics.

Where do client replies go?

Straight to your adviser portal inbox, so your team sees the whole conversation.

Is messaging encrypted?

Yes. Data is encrypted in transit and at rest, and the application and database are hosted in Sydney.

Can we see who sent what?

Yes. The portal keeps a full audit trail of who viewed or changed what, and when.

Early access

Be first in line

Stow launches at the end of October 2026. Before then we’re opening to a small group of Australian advice firms through early access. Leave your details and we’ll be in touch when your place is ready.

Have a question first?

Contact us
Early access only. One email when it’s your turn.